JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
This position works directly with client's customers to help them identify and book their desired meeting rooms and event spaces within client corporate offices in the APAC region while reporting to the Assistant Program Manager. You will respond to customer requests and inquiries to ensure meeting room and event space bookings are processed accurately and efficiently while ensuring customers receive timely confirmation and clear communication throughout the booking process. This role contributes to JLL's business objectives by providing professional service excellence in fast-paced, demanding corporate environment while passing confirmed bookings to local Service Delivery team to support event execution, maintaining JLL's reputation for excellence in corporate real estate services through seamless booking coordination and customer communication as part of three-person permanent APAC booking team based in Bangalore or Hyderabad.
What your day-to-day will look like:
Work directly with client's customers to help them identify and book desired meeting rooms and event spaces within Client corporate offices in APAC region
Respond to customer requests and inquiries to ensure meeting room and event space bookings are processed accurately and efficiently
Ensure customers receive timely confirmation and clear communication throughout booking process
Pass confirmed bookings to local Service Delivery team to support event execution
Provide professional service excellence in fast-paced,
demanding corporate environment
Support customers during designated time zone hours as part of APAC booking team
Maintain accurate booking records and documentation for all meeting room and event space reservations
Coordinate with Service Delivery teams across APAC region to ensure seamless handoff of booking information
Required Qualifications:
Solid customer service and communication skills with ability to work directly with Client's customers professionally
Demonstrated organizational capabilities with ability to process bookings accurately and efficiently
Excellent written and verbal communication skills to provide timely confirmation and clear communication
Ability to work in fast-paced, demanding corporate setting
Strong attention to detail with ability to maintain accurate booking records
Proficiency with booking systems and Microsoft Office Suite including Word, Excel, Outlook
Ability to coordinate with multiple stakeholders across different time zones
Positive, professional, service-focused personality and demeanor
Preferred Qualifications:
Experience in booking coordination, event coordination, or administrative support roles
Background working with corporate meeting rooms and event spaces • Understanding of APAC region corporate office environments
Experience working with Service Delivery teams or facilities management operations
Knowledge of Amazon corporate culture and working environment
Familiarity with event management platforms or booking systems
Experience supporting customers across multiple time zones
Background in corporate real estate or facilities management operations
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees.
We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized perks that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading skilled services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Booking Coordinator Travel and Events (Karnataka)
🏢 JLL
📍 Karnataka