WE ARE HIRING – CUSTOMER SUPPORT EXECUTIVE

We are looking for an experienced Customer Support Executive to join our team in Mohali.

Location: Mohali, Punjab
Work Mode: Work From Office
Experience: Minimum 3 Years in Voice Process
Shift: Rotational Shifts

Key Responsibilities

- Handle customer queries and concerns through voice support
- Provide professional and timely customer service
- Resolve customer issues and ensure customer satisfaction
- Maintain accurate records of customer interactions
- Escalate issues when required
- Coordinate with internal teams for effective issue resolution

Requirements

- Minimum 3 years of experience in Voice Process / Customer Support
- Excellent communication skills
- Strong interpersonal and customer-handling skills
- Good problem-solving and decision-making abilities
- Ability to work independently and as part of a team
- Comfortable working in rotational shifts
- Willingness to work from office

Qualification: Bachelor’s Degree from a recognized university

Pay: ₹40,000.00 - ₹50,000.00 per month

Perks:

- Health insurance
- Paid sick time

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 NetQuall Technologies
📍 India