We are looking for a professional and customer-focused Telecaller to handle customer calls, follow-ups, appointments, and enquiries. The candidate will be responsible for maintaining positive customer relationships and supporting the sales and service teams through effective communication.

Key Responsibilities

- Handle inbound and outbound customer calls professionally.
- Follow up with sales enquiries, leads, and existing customers.
- Make appointment calls for vehicle enquiries, test drives, service visits, and customer meetings.
- Contact customers regarding pending enquiries and follow-ups.
- Maintain accurate records of calls, customer details, and follow-up status in CRM/Dealer Management System.
- Coordinate with the Sales, Service and CRM teams regarding customer requirements.




- Inform customers about ongoing offers, campaigns, service reminders, and dealership activities.
- Handle customer queries and direct them to the appropriate department.
- Ensure timely follow-up on all assigned leads and enquiries.
- Maintain a professional and premium customer experience in line with BMW dealership standards.
- Prepare daily/weekly call and follow-up reports.
- Achieve assigned calling and appointment-generation targets.

Pay: ₹8,873.08 - ₹15,799.45 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Telemarketing Executive (India)
🏢 Deutsche Cars
📍 India