Key Job Responsibilities

- Directly manage and engage Data Solutions Operations of 8 people, located across the region to ensure alignment of the regional strategy and operation to the global strategy and operation (key markets: Southeast Asia, India, Australia, Hong Kong, Japan).
- Manage Data Solutions Operations (including Platform Operation and Data Operations) for data solutions products and services delivered in the region and aligned with the global Data Solutions strategy.
- Platform Operations Client Experience Management
- Onboard clients to platforms with proper access rights, provide training, answer client inquiries, and manage platform tickets to make sure they are managed till closure.
- Ensure client delivery requirements have been delivered as outlined in contracts.
- Product Data Review
- Collaborate with each data solutions team undertaking market data review activities and global data solutions operations to review the overall content, coverage, and quality of the cross-client data contained within a survey and ensure proper configuration.
- Data Operations Data Progress Tracking Risk Management
- Ensure data is received, reviewed, and published in line with global schedules and local market priorities.
- Platform Integrations
- Ensure data products and curated reports are set-up accurately on both a preliminary and final basis and published correctly on schedule to all platforms.
- Data Analytics Management
- Track data management activities such as data submission loading, data editing requests, scheduling data validation reports, other data analytics management/automation.
- Data Foundations, Overall Efficiency Technology
- Ensure all technology, operational efficiencies,



overall readiness for client and product delivery, including site set-up, calculations, data elements, survey set-up, etc.
- Drive global consistency within data solutions platforms and processes.
- Coordinate with each local team, manage the process for global platforms and applications testing, deployment, and improvement.
- Work with APAC Data Solutions Leadership Team for Data Solutions Product Management Activities
- Product Coverage (surveys and studies), content, principles, suppression, data privacy.
- Product Content, including methodology decisions and validating data sets prior to publication.
- Product Assets (product materials to facilitate client engagement).
- Regional Voice of the Client
- Bring the regional voice of the client and colleagues relating to data solutions products and platforms to global strategic and tactical decision-making.
- Operational Excellence and Milestone Achievements
- Drive operational excellence and accelerated milestone achievements (such as releasing data collection, timely data receipt, quarterly publications).
- Along with the TS APAC COO, set the operating strategy for the data solutions business.
- Develop strategic plans and conduct business analysis to support commercial objectives.
- Will be responsible for direct delivery targets - on time as well as high quality to the client.
- Ensure a high level of regional team collaboration with global data solutions teams, processes, and transformation.
- Implement global initiatives in region, ensuring regional market nuance and business priorities are reflected when designing global plans.
- Actively encourage and ensure utilization of scaled capabilities within function and across the wider data solutions business.

📌 Asia Pacific Data Solutions Operations Leader (Gurugram)
🏢 Aon
📍 Gurugram