you'll be responsible for:

- Capturing requirements from users requirements may pertain to implementation of SFDC Sales Cloud, Experience Cloud
- Defining and lead requirements for Sales/Experience Cloud, translate them into designs, and manage design activities and deliverables
- Collaborating with teams to deliver solutions, support UAT, and drive system enhancements for deal registration, partner portals, and distribution channels
- Creating business processes, analyze workflows, define requirements, and design data models. Document solutions with detailed business and technical information
- Collaborating with Salesforce Business Analysts and developers to address risks, troubleshoot production issues, and resolve operational challenges

What We're Looking for (Minimum Qualifications)

- 6+year of IT experience in complete software development life cycle process including System Analysis, Design,



Testing, Implementation and Documentation
- Minimum 5+ years of experience on Salesforce.com, Sales Cloud and Experience Cloud platform
- Experience in driving system implementation, agile project management and data flow
- Experience on implementing top of the funnel processes such as lead management, account management and partner relationship management

What Will Make You Stand Out (Preferred Qualifications)

- Experience consulting driven solution approach and must have analytical and data driven skills
- Available 24x7 to support the business-critical production issues when necessary
- Experience Cloud Certification (or) Experience Cloud implementation experience

📌 Senior Salesforce Business Systems Analyst (Bengaluru)
🏢 Zscaler Softech
📍 Bengaluru