- Reports and remits on the company s mortgage loan servicing portfolio to the investors and reconciles Custodial accounts with medium to high risk/exposure to the Company, including GNMA, FNMA or FHLMC. Reviews investor remittance for accuracy and timeliness to avoid penalties.
- Works closely with the Investor Reporting team and default group to ensure that processes align with investor guidelines and loan mitigation activity is accurately reported.
- Works with the Investor Reporting team, the marketing team, and investors to ensure proper setup, sales, and release of loans to new customer on a timely basis.
- Establishes and maintains a close working relationship with Government-Sponsored Enterprise (GSE)/Investor representatives to ensure all issues and concerns are resolved in a timely manner.
- Assists in reviewing and responding to all audit exam requests, internal, external, investor, regulatory and state.
- Reviews payment applications for compliance with investor and Company guidelines.
- Expedites accurate and timely reporting and remittances for all investors.
- Assist with audit requests for wire transfers to investors, ensuring adequate documentation, error free computations and accurate source and receiver information, including REG AB and USAP reporting and compliance.
- Performs analysis and reviews on new reporting formats and or proposed changes to reporting requirements.
- Interacts with other departmental personnel to ensure new servicing/reporting requirements are in place and functioning as expected.




- Assists in maintaining policies and procedures in accordance with company and Investor Guidelines
- Ability to read, analyze, and interpret technical procedures, or government regulations
- Proficiency in writing reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients and borrowers
- Understanding of the MSP Investor Reporting workstation
- Capacity to work with mathematical concepts such as probability and statistical inference
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Knowledge of investor and agency guidelines with regard to investor reporting and accounting, payment application and custodial accounts
- Great attention to detail and organizational skills
- Ability to work in a team environment
- Knowledge of FHA, VA, and USDA loan guidelines
- Knowledge of Ginnie Mae, Fannie Mae or Freddie Mac servicing guidelines
- Robust written and verbal communication skills
- Strong interpersonal skills
- Self-motivated; self-starter
- Ability to manage multiple tasks and respond quickly to emergent problems
- Proficient in Microsoft Word, Excel and PowerPoint

Typical Education

- bachelors degree or equivalent combination of education and experience

Typical Range of Experience

- 2-5 years of experience and/or training in an Investor Reporting mortgage servicing workplace
- Minimum of 2 years reporting and reconciliation experience

📌 Assistant Manager - Investor Reporting (Bengaluru)
🏢 First American
📍 Bengaluru