28 Aug
|
Margo Digitech
|
Delhi
28 Aug
Margo Digitech
Delhi
Client Relationship Manager
Company: Margo Digitech
Work Mode: Full-time, Work from Office (Non-negotiable)
Experience: 3–4+ years
About the Role
Margo Digitech is looking for a Client Relationship Manager to manage and strengthen relationships with our B2B clients. The ideal candidate should be confident in handling clients independently, have excellent communication and relationship-building skills, and be comfortable coordinating with internal teams to ensure smooth project delivery and client satisfaction.
Key Responsibilities
- Manage and maintain strong relationships with existing B2B clients.
- Serve as the primary point of contact for client communication, requirements, and queries.
- Understand client needs and coordinate with creative, content, and marketing teams for timely execution.
- Handle client meetings, presentations, follow-ups, and regular updates.
- Ensure smooth communication between clients and internal teams.
- Proactively address client concerns and ensure a high level of client satisfaction.
- Identify opportunities for account growth, upselling, and long-term partnerships.
- Maintain regular follow-ups and track deliverables, timelines, and client expectations.
Requirements
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 3–4+ years of experience in Client Servicing, Client Relationship Management, Account Management, or a similar role.
- Prior experience handling B2B clients is mandatory.
- Experience in a digital marketing, advertising, creative, media, or related agency will be preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal, negotiation, and stakeholder management skills.
- Ability to independently handle clients and manage multiple accounts.
- Skilled, confident, and presentable personality
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
📌 Client Relationship Manager (Delhi)
🏢 Margo Digitech
📍 Delhi