Operations Support AssistantOperations Support Assistant (UK Operations Support)This role supports our UK Operations team and will work directly for our parent company, ResultsCX. The successful candidate will provide essential administrative, reporting, and operational support to our Operations Directors and Heads of Delivery, helping ensure the smooth running of key business processes and workflows.This opportunity would particularly suit a strong administrator with excellent organisational skills and advanced proficiency in Microsoft Excel, who enjoys working with data, reporting, and operational processes in a fast-paced environment.Working Hours: Monday to Friday, 13:30 to 22:00 IST (aligned to UK business hours).We are happy for this role to be based remotely; however, our preferenceis for the successful candidate to be located in Bengaluru, ideally within reasonable proximity to our office for occasional in-person collaboration when required.This is a non-client-facing role focused on enabling our leadership teams to operate efficiently and effectively.Key Responsibilities
- Act as a central coordination point for internal operations, providing consistent administrative and analytical support to the Operations Directors and Heads of Delivery.
- Execute core operational tasks and deliverables in line with monthly, quarterly, and annual business cycles.
- Prepare structured, accurate monthly review packs, performance summaries, and operational reporting.
- Pull, validate, and organise invoices and financial documentation for review.
- Maintain and update internal trackers, spreadsheets, and dashboards.
- Coordinate internal workflows,



gathering inputs from internal teams and consolidating outputs for leadership.
- Support internal governance routines including weekly, monthly, and quarterly meetings.
- Prepare internal communications, summaries, and documentation specific to operational needs.
- Review, organise, and ensure accuracy of internal information related to accounts and delivery performance.
- Support continuous improvement initiatives by identifying opportunities to enhance administrative and operational processes.The Ideal Candidate
- Has 3-5 years of experience in administration, business operations, reporting, coordination, or a similar support role.
- Is a highly organised and detail-oriented administrator who enjoys managing multiple priorities simultaneously.
- Demonstrates the ability to work effectively with multiple internal stakeholders and support senior leaders.
- Has robust analytical skills and is comfortable working with operational data and reports.
- Possesses advanced Microsoft Excel skills, including working with formulas, pivot tables, data analysis, and reporting.
- Is confident using Microsoft Office, including PowerPoint and Outlook.
- Solves problems with curiosity, proactivity, and attention to detail.
- Has a continuous improvement mindset with a drive to optimise processes and workflows.
- Is comfortable working with evolving business priorities and adapting quickly to change.
- Communicates clearly and professionally in writing and verbally with internal teams.
- Experience within shared services, delivery environments, operations support, or business administration functions would be advantageous.
- Is comfortable supporting stakeholders based in the UK and operating within UK business hours.

📌 Operations Support Assistant (Bengaluru)
🏢 Huntswood
📍 Bengaluru