About FaymFaym is leading the charge in content commerce in India through its growing network of creators. Faym.Co empowers creators to set up their own mini e-commerce stores, helping them sell products from partnered brands. Powering over 35,000 creators with ₹200 Cr monthly GMV, Faym is redefining creator-led commerce in India.Role OverviewWe're looking for a proactive and experienced Account Manager to manage a portfolio of client accounts — including e-commerce platforms, D2C businesses, and brand partnerships — end-to-end. The role covers everything from client communication and campaign planning to creator coordination, execution, and performance reporting. You'll work closely with senior team members and cross-functional teams to ensure smooth delivery, strong client relationships, and account growth.This role suits someone who wants to build ownership of accounts and grow into a more strategic role over time.Key ResponsibilitiesAccount & Client ServicingManage day-to-day communication with clients and ensure timely follow-ups on campaign requirements.Act as the primary point of contact for client queries and coordination.Build a strong working understanding of each client's business, objectives, and requirements.Maintain consistent, professional communication and provide regular updates to ensure a positive client experience.Campaign & Delivery ExecutionTranslate client briefs into campaign plans, timelines, and requirements.Take end-to-end ownership of influencer campaigns, ensuring smooth execution within agreed timelines.Coordinate with creators and build strong relationships to ensure timely, quality deliverables.Manage content approvals, revisions, and go-live tracking across campaigns.Coordinate with internal teams — Partnerships, Creator Ops, Campaigns, Finance, and Analytics — for smooth delivery.Track campaign progress, proactively flag issues or delays,



and take corrective action where needed.Identify opportunities to scale campaigns and improve performance.Reporting & AnalysisTrack revenue, GMV, campaign performance, and other key metrics.Conduct post-campaign performance evaluations and prepare reports for clients and internal stakeholders.Support weekly/monthly reporting and reviews.Identify trends or gaps in campaign performance and suggest improvements.Coordination & DocumentationMaintain trackers, action items, and follow-ups for assigned accounts.Coordinate across internal teams to resolve day-to-day issues.Proactively identify and resolve campaign-related issues to minimize impact on timelines.Escalate risks or client concerns to senior team members when needed.Candidate Profile1–3 years of experience in account management, client servicing, customer success, or a related field.Experience with influencers, influencer marketing, or affiliate marketing is required.Basic to strong understanding of e-commerce, D2C, or digital marketing.Strong written and verbal communication skills.Detail-oriented with strong organizational and follow-through skills.Comfortable working with data, spreadsheets, and reporting.Ability to manage multiple campaigns, tasks, and stakeholders in a quick-paced environment.Eagerness to learn, take initiative, and grow within the organization.Preferred BackgroundE-commerce, marketplace, or quick-commerce businessesCreator economy, affiliate commerce, or digital marketing companiesClient servicing or coordination roles in startups or agenciesWhat Success Looks Like (First 6 Months)Independently handles routine client communication and coordination.Executes campaigns end-to-end with minimal supervision.Maintains accurate trackers, reports, and documentation.Builds a strong understanding of client accounts and internal processes.Takes increasing ownership of accounts, moving toward independent account handling.

📌 Brand Account Manager (Haryana)
🏢 Faym
📍 Haryana