Company Description:Hyly.AI is multifamily’s only Intelligence Fabric™, weaving Artificial, Business, and Human intelligence into one operating system for growth. The company connects raw data to decisions, decisions to actions, and actions to measurable outcomes, turning complexity into clarity. Founded in 2010, Hyly.AI has been helping multifamily leaders scale operations and marketing without adding extra headcount. Today, 4 of the top 5 National Multifamily Housing Council (NMHC) managers rely on Hyly.AI to power their growth by transforming data into actionable insights and structured processes.Job Summary:Hyly.AI is hiring a Director - Revenue Operations & Finance to own the operational backbone of our revenue engine: pricing administration, contract lifecycle management, compliance tracking, and compensation plan administration.Hyly.AI sells Halo, an enterprise analytics suite for multifamily property management companies. As we've scaled — more SKUs, more discount structures, more setup fees, more upsells and cross-sells across hundreds of accounts — the gap between "what was sold" and "what gets billed" has become a real operational cost. This role exists to close that gap permanently.You will be the single source of truth for what every client agreed to pay, for every contract version in flight, and for every comp plan on the books. You won't create pricing strategy, negotiate legal terms, or design comp plans — you'll make sure the ones that exist are tracked, accurate, and executed without anything falling through the cracks. You sit at the intersection of Sales, Legal (outside counsel on retainer), and Accounting, reporting directly to the CRO.This is a full-time, fully remote position based in India, working core US Eastern hours. We are deliberately targeting candidates who have operated at the VP or Director of Finance level and want deep operational ownership at a fast-growing US SaaS company.Must-Have Qualifications:8+ years in finance or revenue operations, including time at the VP or Director of Finance levelDemonstrated ownership of quote-to-cash / order-to-cash processes: pricing administration, order entry accuracy,



billing setup, and revenue handoff to accountingExperience administering complex, multi-SKU pricing: tiered pricing, discounts, setup fees, upsell/cross-sell amendmentsExperience running contract lifecycle tracking — version control, routing through approval channels, renewal and amendment tracking (facilitation and tracking, not legal interpretation)Experience owning or reconciling compensation/commission plans against a master record — catching discrepancies before they become payout disputesTrack record of building operational systems and controls that prevent errors from propagating downstream (especially sales-to-accounting handoffs)Exceptional attention to detail and documentation discipline — this role's core value is that nothing slipsStrong written and verbal English; comfortable working directly with US-based sales, accounting, and executive stakeholdersBased in India; able to work core US Eastern hours full-time Job Responsibilities: Pricing Operations: Own the authoritative record of agreed pricing for every client: SKUs, property-size tiers, discounts, setup fees, and all upsell/cross-sell amendmentsValidate every current deal's pricing against the master record before it reaches accounting for billing setupReconcile accounting's billing configuration against agreed terms; catch and correct discrepancies before they hit invoicesMaintain pricing documentation so any stakeholder can answer "what did this client agree to pay, and when?" in minutesContract lifecycle Management: Facilitate all contracts through the proper channels: sales → legal counsel (on retainer) → signature → filingMaintain version control and a single source of truth for every contract, amendment, and order formTrack renewal dates, expiration dates,



auto-renew clauses, and amendment history; surface upcoming actions before deadlinesEnsure no contract circulates untracked — every document has a known status and ownerCompensation Plan Administration: Own the comp plan master sheet across all plans (base structures, bounties, attach overlays, quarterly payouts)Reconcile earned compensation against plan terms each cycle; flag discrepancies before payoutTrack plan-required documentation and approvals (e.G., attach approvals and required client-facing artifacts) so payouts are always defensibleServe as the operational check that comp plans "line up and make sense" — escalating design issues to the CRO, not redesigning plansCompliance Tracking:Maintain the company compliance calendar: contractual obligations, client-mandated requirements, insurance/certification renewals, and recurring filingsTrack completion and documentation of each item; escalate at-risk deadlines earlyKeep audit-ready records of pricing agreements, contract versions, and comp reconciliationsCross-Functional Revenue Operations:Act as the operational bridge between Sales, Legal, and Accounting — the person who ensures handoffs don't drop informationIdentify recurring failure points in the quote-to-cash flow and implement lightweight controls to eliminate themProvide the CRO with visibility: contract pipeline status, pricing exceptions, comp reconciliation status, and compliance healthPreferred (Nice-to-Have) Qualifications: Experience at a US or international SaaS company with subscription + services revenueFamiliarity with CRM-to-accounting data flows (deal records → invoicing setup) in any modern stackExposure to sales compensation administration at scale (multiple plan types, quarterly payouts, clawbacks)Experience maintaining a compliance calendar (contractual obligations, renewals, regulatory or client-mandated items)Prior experience as the operational bridge between a US revenue team and an offshore or distributed finance functionChartered Accountant (CA), CPA, or equivalent — valued but not required

📌 Director - Revenue Operations & Finance (India)
🏢 Hyly.AI
📍 India