? Hiring: Manager – B2C, Retail & Inside SalesIndustry: Training | Upskilling | EdTech | Professional CertificationDepartment: Sales & Business DevelopmentExperience: 5–10 YearsRole: Manager – B2C, Retail & Inside SalesEmployment Type: Full-TimeWork Mode: Work From OfficLocation: Noida About the RoleWe are looking for a highly driven, target-oriented and commercially solid Sales Manager to lead our B2C, Retail and Inside Sales business in the Training & Upskilling industry.The ideal candidate will be responsible for revenue generation, sales team management, lead-to-enrollment conversion, retail/direct sales, sales funnel optimization, forecasting and overall business growth.This is a hands-on leadership role for someone who can not only manage a sales team but also actively drive closures, improve conversion ratios, build sales processes and create a high-performance sales culture.⭐ Preferred Industry BackgroundCandidates with experience in Upskilling / EdTech / Professional Training / Online Learning / Certification / Career Education / Higher Education / Vocational Training will be strongly preferred.Experience with leading Upskilling/EdTech companies is an added advantage, particularly candidates who have worked with organizations selling programs in areas such as:- Technology & IT Upskilling- Cloud & DevOps- Cybersecurity- Data Science & AI/ML- Software Development- Digital Marketing- Professional Certifications- Career Transformation / Job-oriented Programs- Executive Education / Higher EducationKey Responsibilities1. Sales & Revenue Ownership- Own and deliver monthly, quarterly and annual B2C sales and revenue targets.- Drive enrollments, collections and revenue through Inside Sales and Retail/Direct Sales channels.- Develop and execute sales strategies to consistently achieve and exceed targets.- Monitor daily, weekly and monthly sales performance and take corrective actions.- Drive high-value closures and support the team in converting critical/high-intent prospects.2. B2C & Inside Sales Management- Lead and manage the B2C Inside Sales team responsible for learner acquisition and enrollment.- Manage the complete sales funnel—from lead allocation and qualification to counselling, follow-up, closure and payment.- Improve lead-to-call, call-to-connect,



counselling-to-enrollment and lead-to-revenue conversion ratios.- Establish strong follow-up mechanisms and ensure no qualified lead is left unattended.- Drive consultative and need-based selling rather than transactional selling.3. Retail / Direct Sales- Develop and manage retail/direct learner acquisition channels.- Identify opportunities for offline and on-ground sales, partnerships, events, seminars, workshops and local business development.- Build strategies to increase walk-ins, direct enquiries, referrals and retail enrollments.- Work closely with marketing and operations teams to maximize lead generation and conversion from retail initiatives.4. Team Leadership & Performance Management- Lead, mentor and motivate Sales Executives, Counsellors, Team Leaders and other sales resources.- Set individual and team-wise targets and monitor achievement.- Conduct daily huddles, pipeline reviews, performance reviews and sales coaching sessions.- Identify performance gaps and implement corrective action plans.- Conduct role plays, mock calls and objection-handling sessions.- Build a high-performance, accountable and target-driven sales culture.5. CRM, MIS & Sales Analytics- Ensure 100% CRM discipline and accurate recording of lead/customer interactions.- Monitor the complete sales pipeline and ageing of leads.- Prepare and review Daily / Weekly / Monthly Sales MIS and Revenue Reports.- Track KPIs including: - Leads - Connects - Qualified Leads - Counselling - Follow-ups - Conversion % - Enrollments - Revenue - Collections - Average Ticket Size - Revenue per Counsellor - Lead-to-Enrollment Ratio- Provide accurate sales forecasts to senior management.6. Process & Conversion Optimization- Identify bottlenecks across the sales funnel and implement improvements.- Develop effective sales scripts, pitches, objection-handling frameworks and follow-up strategies.- Work with Marketing to improve lead quality, campaign performance and CAC-to-revenue efficiency.- Work with Academic/Product/Operations teams to improve the learner enrollment journey.- Continuously monitor competitor offerings, pricing,



programs and sales practices.Candidate ProfileWe are looking for someone who is:- A robust people manager and sales leader.- Highly target-oriented with a proven record of achieving revenue numbers.- Solid in B2C / Inside Sales / Direct Sales / Retail Sales.- Experienced in selling high-ticket education, training, certification or upskilling programs.- Excellent at consultative selling, negotiation, objection handling and closing.- Data-driven and comfortable working with CRM and sales dashboards.- Strong in coaching and developing sales teams.- Comfortable working in a fast-paced, high-growth and target-driven environment.- Strong in communication, presentation and stakeholder management.- Hands-on, proactive and capable of taking ownership of business outcomes.Must-Have ExperienceMandatory / Robust Preference:- 5+ years of overall Sales experience.- 2–3+ years of experience in B2C / Inside Sales team management.- Experience in EdTech / Upskilling / Training / Professional Education / Certification / Higher Education preferred.- Proven experience in managing revenue targets and sales teams.- Experience working with CRM, dialers and sales MIS.- Strong understanding of the complete B2C sales funnel.⭐ Added AdvantageCandidates with prior experience in leading Upskilling / EdTech organizations or competing training and certification companies will have an advantage.Relevant exposure to companies operating in online learning, professional upskilling, technology training, bootcamps, certifications or career-focused education will be highly valued.Education- Bachelor's degree in any discipline required.- MBA / PGDM in Sales, Marketing or Business Management will be an advantage.What We Expect From YouTarget Ownership | Revenue Mindset | Team Leadership | Strong Closures | Data-Driven Decision Making | Sales Discipline | Customer-Centric Selling | Execution ExcellenceIf you are a high-energy Sales Manager who thrives on targets, enjoys building high-performing teams and has a strong background in B2C Upskilling/EdTech sales, we would like to hear from you.? Apply NowPlease share your updated CV at [email protected] along with:- Current CTC- Expected CTC- Notice Period- Current Location- Total Experience- Relevant B2C / EdTech / Upskilling Sales Experience- Team Size Managed- Average Monthly/Quarterly Revenue Target & AchievementSubject: Application – Manager – B2C, Retail & Inside Sales

📌 Managerc Retail And Inside Sales-Training | Upskilling | Edtech | Professional Certification (Noida)
🏢 SkillzRevo
📍 Noida