- Perform day to day time card transactions including verifying & recording in system by understanding and learning the timesheet workflow in the system.
- Understand the schedule of procuring timesheets from clients and collecting approved timecards. Gather the understanding of ST/OT hours and US state payroll rules.
- Verify discrepancies and resolve timecard issues. Follow up on missing timecards.
- Data Analysis of approved/pending timecards to identify reason trends and work with stake owners to get resolution.
- You should be able to handle complaints or questions regarding timesheet discrepancies.
- Ensure Time & Attendance records are submitted on every employee within established deadlines
- Communicate with all necessary parties to research and resolve rejected and other timesheet issues.
- Regular follow-up with clients is mandatory
What Youll Need
- Exceptional interpersonal skills; communications skills - specifically written and oral
- Bachelor degree in Commerce
- Well versed with MS Office, basic Excel skills are must
- Job requires being careful about detail and thorough in completing work tasks.
- Willingness to work in a calling & communicating profile.
Bonus Points If
- Ability to resolve conflict
- Ability to convince
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.