- Minimum 2 years of hands-on experience in Transaction Monitoring / EDD / AFC processes
- Background in international BPO is mandatory
- Solid knowledge of AML guidelines, red flag indicators, and risk-based analysis
- Must have worked on high-risk alerts, customer due diligence, and suspicious transaction patterns
- Excellent verbal and written communication skills
- Open to working in night shifts (US Shifts)
Key Responsibilities:
- Perform Enhanced Due Diligence (EDD) and investigate suspicious transactions
- Monitor customer transactions for red flags and escalate as per guidelines
- Analyze data, transaction history, and customer profiles to detect anomalies
- Prepare detailed investigation reports and file SARs/STRs where required
- Adhere to global AML compliance regulations and internal procedures
- Collaborate with internal stakeholders to resolve and close high-risk alerts