28 Aug
|
Vysystems
|
Hyderabad
28 Aug
Vysystems
Hyderabad
Job Description:
Role: Five9 Architect
Location: Hyderabad
Experience: 10 -15 years
Notice Period: Immediate Joiners
Required Skills :-
- 8–12+ years architecture or solution design experience
- Expertise with contact center systems (Five9/WFA, CRM, LP)
- Hands‑on design of APIs, data pipelines, and cloud integrations
- Experience implementing AI Assist, Auto QA, or Voice/Email AI capabilities
- Knowledge of Verint WFM forecasting/scheduling models
- Experience implementing Five9 Work Flow Automation
Preferred Experience :-
- Five9 campaign configuration and pacing optimization
- LeadPerfection (LP) integration expertise
- Experience with MoEngage, Hatch, or Spotio
- Power BI dashboard/report development
- AI/automation platforms (Kore.ai, Lyzr, or similar)
📌 Five9 Architect (Hyderabad)
🏢 Vysystems
📍 Hyderabad