The role Overview: **Facilities Director (12)** operations will be responsible for the team's performance/metrics, manpower planning, defining reporting structure, managing and conducting the day-to-day operational level activities. It also includes employees' coaching and development, internal customer satisfaction focus, handling escalations and ensuring team effectiveness by providing leadership for the team. **Position's General Duties and Tasks** Facilities and Infrastructure Management: + Lead and oversee the maintenance and upkeep of the office facilities and infrastructure for India sites + Ensure compliance with safety, regulatory and legal requirements for the Campuses and multi-tenant locations across India + Manage FM vendor relationships for the facility related services for India + Co-ordinate with the procurement, legal, compliance, finance teams + Provide logistical and administrative support for the organization wide requirements in co-ordination with relevant departments. + Develop and maintain performance metrics and dashboards to track progress and identify areas for improvement. + Manage transport services to enhance employee convenience and safety for all India sites + Build and maintain strong relationships with key stakeholders, including senior management, cross functional teams and external partners. + Championing Sustainability initiatives for India sites + Developing Business Resilience programs for India sites Facilitate Budget and Finance Management: + Plan, monitor and manage the budget of the facilities to ensure cost efficiency for India RE operations + Track and control operational expenditure related to the facilities, procurement and logistics + Manage the Annual Operating Plan for the India facilities team Cross - Departmental Coordination:



+ Collaborate with internal stakeholders to ensure seamless facility support for various functions + Streamline the operational efficiency for better delivery across NTTDATA OpCo. + Work with multiple geographics and Business units to support the Real Estate requirements **In these roles you will be responsible for:** + Facility Management Operations for India + Stakeholders Management + Championing Sustainability Initiatives + Designing Effective Workspaces + Developing Business Resilience programs + Compliance Management + Promoting Employee Engagement **Requirements for this role include:** + Over 12-14 years of progressive experience in facilities management preferably multi location and IT & ITES service organizations with an engineering degree - Mechanical/Civil/Electrical and MBA from a recognized university + Exceptional leadership skills with proven ability to collaborate effectively across the departments. + Strong financial acumen, negotiant skills and budgeting + Problem solving ability with attention to detail + Familiarity with technologies, trends in facilities management and digital transformation of facilities. + Eye for detail, timeliness, and discipline in managing day-to-day operations and projects + People manager who can inspire the team and build a culture of high performance. + Vendor Management + PMO skills and knowledge of tools, to work on the standardization of the services/offerings, special initiatives et al.



+ Graduate in Engineering - Electrical or Mechanical with infrastructure creation + Should have built at least 5 - 70k sft office space - interiors, involved in MEP design and execution. + Should have coordinated Civil Construction/hands on experience + Interior redesign for the existing office spaces + Exposure to SEZ, STPI compliances, rules and regulations **Preferences: -** + **Balanced Skill Set** : Demonstrates a blend of technical expertise and interpersonal skills, ensuring compatibility with the company's culture. + **Positive Attitude** : Maintains a constructive and optimistic outlook in all work-related situations. + **Punctuality:** Consistently meets timelines for submissions and project completion, ensuring all deadlines are adhered to. + **Deadline Management** : Reliably meets deadlines and delivers high-quality work within the stipulated timeframes. + **Attendance** : Regularly comes to the office on time, contributing to a productive work environment. + **Communication Skills** : Exhibits strong written and verbal communication abilities, facilitating transparent and effective interactions. + **Presentation Skills** : Possesses excellent presentation skills, effectively conveying information to various stakeholders. + **Liaison** : Capable of liaising with local authorities to ensure compliance and smooth operations. **Required Schedule Availability:** + **Work Days:** Monday to Friday, with potential weekend work based on project requirements. + **Shift Timings:** Flexible, depending on the needs of the supported business. + **Overtime:** May be required to work overtime and on weekends as per business demands. + **Location:** All work will be performed at the office site.

📌 Facilities Director (Bengaluru)
🏢 NTT America
📍 Bengaluru