**Job Summary** The Loan Closer SPE provides support to Consumer and Mortgage Loan Processing through document preparation as it pertains to loan closings. The job works with closing agents to ensure necessary information is provided to complete the loan closing package. The Loan Closer II performs quality reviews and completes quality control analysis. **Responsibilities** Depth and Scope Works on a more independent basis with minimal supervision Receives assistance from more experienced closers or manager with difficult questions and situations Prepares legal regulatory and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines Reviews loan documentation prior to sending documents to closing agents to ensure completeness accuracy and compliance to state and federal lending regulations consulting with more experienced staff as necessary to clarify or interpret regulations Works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships Completes quality control analysis of standard and nonstandard loan documentation ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk May act as mentor and resource to Loan Closer I May provide training to Loan Closer I Answers phones to assist internal and external customers Education and Experience Associates Degree and or Bachelors degree Mortgage Operations 2 to 4 Years loan documentation experience Consumer Operations 1 plus years loan documentation experience Knowledge of applicable lending practices Ability to understand and apply processing procedures and processes Detail orientated with ability to audit and correct procedural errors Ability to maintain positive business relationships with partners customers and agents Ability to handle heavy workload and meet stringent deadlines Ability to interact effectively with internal customers from various departments Working knowledge of Bank s loan products Excellent oral and written communication skills with ability to interact effectively with all customers both internal and external PC skills Excellent customer service skills Availability to work a variable schedule which may include nights and or weekends **Certifications Required** Preferred certification in MS Excel or data analysis tools such as Microsoft Office Specialist Excel. Cognizant is an equal chance employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.