- Provide technical assistance and support to customers via voice channels.
- Troubleshoot and resolve technical issues efficiently.
- Guide customers through problem-solving steps and ensure a positive experience.
- Maintain proper documentation of customer interactions and resolutions.
- Escalate unresolved issues to higher-level technical teams as needed.
Skills: Problem Solving, Troubleshooting, Technical Support
Experience: 1.00-5.00 Years
📌 Hiring For Technical Support Executive (Gurugram)
🏢 Axis Consultants
📍 Gurugram
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