- Handle inbound and outbound customer interactions via voice and blended channels.
- Provide timely and accurate support to customers while maintaining service quality.
- Resolve customer queries and complaints effectively and efficiently.
- Maintain records of customer interactions and update relevant databases.
- Adhere to company policies, service standards, and SLA guidelines.
Experience & Qualification
- Freshers or experienced candidates can apply.
- Excellent verbal communication skills required.
- Immediate joiners preferred.
Skills: Communication Skills, Customer Support, Voice Process, Query Resolution, CRM Tools, Blended Process
Experience: 0.00-5.00 Years
📌 Customer Care Executive (Gurugram)
🏢 Axis Consultants
📍 Gurugram
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