28 Aug
|
Axis Consultants
|
Gurugram
28 Aug
Axis Consultants
Gurugram
Roles & Responsibilities:
Technical Support
- Provide technical assistance to international customers via Voice or Chat.
- Troubleshoot and resolve technical issues related to products/services.
- Escalate unresolved issues to higher-level support or relevant teams.
Communication & Coordination
- Communicate clearly in English with international clients.
- Maintain accurate records of customer interactions and technical issues.
Work Details
- 5 days working per week.
- Both side cab facility provided.
Eligibility:
- Minimum 1 year of international technical support experience.
- Positive communication skills in English.
- Candidates with chat support experience can also apply.
Skills: Os Installation, Remote Desktop, Hardware Support, ticketing systems , Troubleshooting, Networking
Experience: 1.00-5.00 Years
📌 Technical support voice process (Gurugram)
🏢 Axis Consultants
📍 Gurugram