Roles & Responsibilities:

Customer Support

- Handle international customer queries via Voice and Non-Voice channels (Chat/Email).
- Provide accurate information and support on products/services.
- Resolve customer issues or escalate as required, ensuring customer satisfaction.

Communication & Coordination

- Communicate clearly with international clients across different time zones.
- Maintain records of customer interactions and transactions accurately.

Shift & Work Details

- 5 days working per week with rotational shifts.
- Location: Gurgaon.

Required Skills:

- Excellent English communication skills (verbal and written).
- Ability to handle customer queries professionally and efficiently.
- Patience, problem-solving, and analytical skills.

Eligibility:

- Graduate / Undergraduate.
- Freshers and candidates with minimum 1 year of experience.

Skills: Email Support, International Customer Support, Voice support, Non-Voice Support, Chat Support

Experience: 0.00-5.00 Years

📌 Customer Support Executive (Gurugram)
🏢 Axis Consultants
📍 Gurugram