We are looking for a reliable and customer-oriented Banking Officer to support daily branch operations, customer service, and sales activities. The role includes handling account-related transactions, promoting banking products, and ensuring compliance with internal and regulatory guidelines.
Key Responsibilities:
- Assist customers with account opening, deposits, withdrawals, and queries
- Promote and cross-sell bank products like CASA, fixed deposits, loans, and insurance
- Handle cash and teller functions accurately (if applicable)
- Maintain customer records and ensure timely KYC/AML compliance
- Support the branch team in achieving business and service targets
Key Skills:
- Knowledge of retail banking operations and products
- Customer service and problem-solving skills
- Basic sales orientation
- Attention to detail and accuracy in transaction handling
- Familiarity with core banking systems and MS Office