Job Summary:

- The Customer Support Executive is responsible for handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This role requires excellent communication skills and a customer-centric mindset.

Key Responsibilities:

- Respond to customer queries via phone, email, or chat.
- Resolve product or service issues promptly and professionally.
- Maintain accurate records of customer interactions.
- Escalate complex issues to the appropriate departments.
- Follow up with customers to ensure resolution and satisfaction.

Qualifications:

- Bachelors degree or equivalent experience.
- Excellent verbal and written communication skills.
- Solid problem-solving abilities and patience.
- Ability to multitask and manage time effectively.

Key Skills:

- Communication skills
- Problem-solving
- Organizational skills
- Time management
- Customer service

Skills: Time Management, Customer Support, Organizational Skills, Problem-solving, Customer Service

Experience: 0.00-3.00 Years

📌 Customer Support Executive (Bengaluru)
🏢 TI Steps
📍 Bengaluru