- Experience in a call center or customer service environment (6 months max)
- Good Communication Skills (Hindi / English + Any regional language)
- Should be fluent in Hindi & any regional language
- Effective and Timely Communication
- Building up a Positive Image and Rapport
- Good Confidence
- To work for both voice & non-voice process
- Research Skills
- Flexible on working hours (6 days working / Sunday week off)
- Ability to learn and execute the learning at work faster and efficiently
- Work commitment
- Basic knowledge of Computers -Typing speed of 30 - 35 wpm
- Provide customers with product and service information

1. Manage and resolve customer complaints
2. Identify and escalate priority issues
3. Complete call logs

Skills Required:

Good Communication Skills,Good Confidence,Research,listening skills,

Candidate Attributes:

- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Attention to detail
- Adaptability
- Teamwork
- High energy level

Skills: Research, Listening Skills, Typing Speed, Customer Service Orientation

Experience: 0.00-1.00 Years

📌 Executive - VKYC (Mumbai)
🏢 IDfy
📍 Mumbai