Customer Support Engineer (India)

Customer Support Engineer (India)

28 Aug
|
BENCHMARK COMPUTER SOLUTIONS
|
India

28 Aug

BENCHMARK COMPUTER SOLUTIONS

India

Field Engineer

Location: western line and center Line

Salary: 18k to 20k Max CTC

Working Days: Monday to Saturday

Skills required:

1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)

2. Installing & configuring computer systems

3. Diagnose hardware & Networking faults

4. Configuring & maintaining Outlook

5. Troubleshooting & providing resolution to problems

6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts

8. Knowledge of Crimping & Punching

9. Install Antivirus Server

10. Provide Remote Support

11. Maintain Antivirus Back up

12. Daily, weekly & Monthly Back up

13.



Ability to handle clients professionally during all interfaces

14. Log & keep records of Customer queries

15. Log calls with Service providers

16. Maintain Service Installation Reports

Software skills

1.Windows operating system (server/desktop)

2.mail applications

3.Firewall & router commands.

4.Antivirus setup

5. Basic Knowledge of MS office 365 and Teams setup and troubleshooting

Soft Skills Client Interaction Valuable Communication Skills Dressing Etiquettes Proper follow-ups and maintaining up to date reports

Experience: 1 years of experience

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Engineer (India)
🏢 BENCHMARK COMPUTER SOLUTIONS
📍 India

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