About the Role:

We are seeking a dynamic and experienced Tutor to lead and manage our team of online tutors. This role is vital in ensuring high-quality tutoring services, fostering tutor development, and driving student success.

The ideal candidate will have a passion for education, strong leadership capabilities, and a proven track record in tutor recruitment, performance management, and operational excellence.

Key Responsibilities:

1. Tutor Recruitment & Training:

- Lead tutor hiring, including screening, interviewing, and onboarding.
- Deliver initial and ongoing training on company policies, tutoring tools, and best practices.
- Organize workshops and continuous learning sessions to enhance teaching skills.

2. Quality Assurance & Performance Monitoring:

- Monitor live/recorded sessions to ensure teaching quality and compliance with standards.
- Provide regular feedback, set performance goals, and recognize high performers.
- Analyze student feedback to address concerns and improve services.

3. Operational Management:

- Oversee tutor scheduling to maximize efficiency and meet student demand.
- Ensure tutors have required resources and support.
- Collaborate with tech, curriculum, and customer support teams for seamless service delivery.

4. Curriculum & Content Oversight:

- Work closely with curriculum developers to align academic content with student needs.




- Ensure effective online delivery of educational material.

5. Student & Parent Engagement:

- Oversee student progress tracking and ensure timely reporting to parents.
- Handle escalations from students and parents, ensuring prompt resolution.

6. Strategic Planning & Growth:

- Set team goals and KPIs aligned with company objectives.
- Implement tutor retention initiatives including incentives and growth opportunities.
- Recommend innovative tools, techniques, and technologies to enhance tutoring services.

7. Compliance & Ethical Standards:

- Enforce company policies and privacy regulations.
- Foster an ethical, qualified, and positive work culture.

Qualifications & Skills:

- Bachelor’s or Master’s degree in Education, Business, or related field.
- Minimum 4 years of experience in tutor management, academic operations, or EdTech leadership.
- Strong leadership, communication, and organizational skills.
- Knowledge of online education tools and platforms.
- Ability to manage cross-functional collaborations and mentor diverse teams.

What We Offer:

- Competitive Salary
- Dynamic & Supportive Work Environment
- Career Growth & Development Opportunities
- Work with a Mission-Driven Team Focused on Student Success

Job Types: Full-time, Permanent

Pay: ₹32,000.00 - ₹36,000.00 per month

Work Location: In person

📌 Tutor Operations Manager (India)
🏢 TUTORX EDUCATIONAL SERVICES
📍 India