- Responsible for
- Agent Recruitment
- Agent Development
- Meet Business targets
- Customer Centricity
Key Responsibilities
- Agent Recruitment
- Develop various sources of agent hiring & build a team of agent & agent pipe line.
- Conduct activity to enhance existing agent footfall to generate fresh referral for current agent hiring
- Implementation of MNYL GOLD process and adhere to the business norms
- Follow agent 9 pointer hiring mechanism & other hiring norms
- Agent Development
- Ensure product knowledge by MNYL ways of training
- Field demonstration (FOD s)
- Development of agent prospecting habits, calling habits and work habits.
- Work with agent on planning and reviewing of activities and goals.
- Identify the training needs of the agent and work with Trainers to improve the same
1. Meet Business Targets
- Achievement of monthly, quarterly & yearly business plans.
- Improve agent productivity & persistency by regular PRP/IID/GID etc
- Ensure companies product mix sales ration and adhere to the business norms.
- Maintain agent pro activity as per business plan
- o Customer Centricity
- Be MNYL brand ambassador & a customer champion
- Follow MNYL sales practice to develop deep customer loyalty
- Hold periodical customer meet to understand customer pulse & need
- Ensure customer queries are responded to satisfactorily as per MNYL standard.
1. Achievement of business plan & GPA
2. Recruitment / Development & Activisation of agent as per plan.
3. Persistancy as per MNYL grid
4. Achieve GOLD Score as per MNYL standard
5. Number of EC/MDRT agent
6. Minimum EducationGraduate.