Remote: Remote

Job Title: Senior Team Leader Training – Content Moderation Location: PuneAbout the Role: As a Senior Training Team Leader, you will be in a more strategic and leadership oriented role, actively participating in high-level decision-making and strategic planning. Your pivotal role involves shaping the team's strategy and direction. Additionally, you will act as a mentor and advisor to both fellow team leads and team members, leveraging your extensive experience and deeper understanding of the industry and organizational objectives.Key responsibilities:Actively participate in significant decision-making processes at a strategic levelTake on a mentoring role, providing guidance not only to the immediate team but also potentially to other teams or team leads, contributing to the development and improvement of team processesPlay an active role in long-term planning and the establishment of strategic objectives for both the team and the organizationEngage in collaboration with other departments and stakeholders to ensure the timely attainment of strategic outcomesKey Requirements:A Bachelor's degree is requiredMust have experience managing 3+ trainers or entire shift directly with minimum supervision for >3+ years and with >=4 rating for last 12 monthsExcellent written and verbal communication skills are necessary to manage daily interactions effectively. Along with good process knowledge, analytical abilities, and presentation skillsMust be adaptable to different shifts and workdays as per process requirementsPossesses a diplomatic and transparent communication style with strong writing skillsMaintains a positive, can-do attitude with a willingness to contribute to a vibrant and diverse cultureDemonstrate a zeal to learn new skill sets and capabilities, along with the ability to manage difficult situations with ease.



Solutions-oriented and accountable mindsetParticipation in taking on additional responsibilities from managers/clients will be an added advantageA reliable work-from-home setup with a stable internet connection is essential for seamless business continuityPerks & Benefits:Primarily work from office structure (Pune Based Only), with work from home when no training batch is assignedAnnual performance linked bonusComprehensive benefits package such as> Insurance coverage for self, spouse, and children> Work-life balance, featuring vacation time-offs, parenting leaves, and yearly holiday benefits> Allowances for internet, and moreYearly digital detox leaves provide an opportunity to focus on self-mental wellness amidst today's overwhelming digital frenzyTargeted learning and development sessions to upskill yourself and achieve your set goals as a Sr. Leader such as> Effective Communication> Team Building, Diversity and Inclusion Training> Time Management and Prioritization> Change Management> Conflict Resolution and Negotiation> Strategic Thinking> Stress Management and Well-beingAbout Atidiv:Atidiv is a dynamic organization specializing in process outsourcing to empower internet businesses. Housing a robust back office, intricately designed for seamless operations, we prioritize efficiency and enhanced productivity. Our Trust and Safety unit ensures platform integrity, implementing stringent measures for a secure online environment. With a workforce of over 700 individuals, Atidiv operates in India and the Philippines, offering expertise in Content Moderation, Customer Service, Digital Marketing, Data Science, IT Service, and Content Services. With a proven track record, we've served over 40 global clients, showcasing our commitment to delivering cutting-edge solutions worldwide.Our Content Moderation Unit is unwaveringly dedicated to ensuring Trust and Safety-focused content moderation. Beyond that, our expertise extends to providing meticulous back-office support, vigilant video moderation, thorough recruitment profile reviews, and precise catalog management. Combining advanced technology with human vigilance, we strive to create a secure and seamless online environment where users can confidently engage, knowing that their trust and safety are our top priorities.

📌 Sr. Team Lead, Training (Pune)
🏢 Atidiv
📍 Pune