At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** Software Development and Maintenance: - Build comprehensive solutions within ServiceNow FSO and CSM modules, including Portal, Virtual Assistant, Mobile, and Service Operations Workspace (SOW). - Design systems following architectural best practices, focusing on scalability, reliability, and performance. - Investigate system failures, suggest design improvements, and drive operational enhancements. Quality Assurance and Standards Compliance: - Take responsibility for the software, guaranteeing it meets standards and minimizes customer impact. - Perform code reviews to uphold engineering best practices and adhere to development guidelines. - Maintain compliance with security protocols and reliability engineering standards. Team Collaboration and Innovation: - Encourage innovation, teamwork, and ongoing improvement. - Prioritize tasks effectively and communicate potential issues proactively. - Exhibit self-motivation, strong collaboration skills, and familiarity with agile and DevOps methodologies. - Explore new technologies to enable technological advancement. Basic Qualifications (Required): - Bachelor's degree or equivalent professional experience - At least three years of ServiceNow development experience Required Technical Skills: ServiceNow Platform Expertise: Practical knowledge of ServiceNow's platform and capabilities, including awareness of recent updates and releases. Development Skills:



Skilled in JavaScript, with experience in client and server-side scripting in ServiceNow. Knowledge of HTML, CSS, and contemporary JavaScript frameworks (such as AngularJS) for portal development. Integration Skills: Mobile Development: Familiarity with ServiceNow's Mobile Studio and experience building mobile-friendly features. Preferred Skills/Experience: - AI and Virtual Assistant: Experience with configuring ServiceNow's Virtual Agent, including NLU and AI service integrations. - Workflow and Automation: Expertise in designing and automating complex workflows to improve service operations. - UI/UX Design: Ability to create effective and user-friendly interfaces within the ServiceNow portal. - Performance Optimization: Experience optimizing ServiceNow application performance and scalability. - Security Practices: Understanding of data privacy, security best practices, and role-based access controls in ServiceNow development. - Problem Solving and Analytical Skills: Strong analytical abilities to address and resolve development challenges. - Project Management: Experience with Agile processes and managing multiple projects. Is ServiceNow Administration (CSA) Fundamentals Certification Is ServiceNow Certified Application Developer - CAD Is ServiceNow Certified Customer Service Management (CSM) Implementation Specialist ServiceNow Implementations with Financial Service Operations - Banking & Wealth If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Posting may be closed earlier due to high volume of applicants.** This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Software Engineer (Chennai)
🏢 U.S. Bank
📍 Chennai