HPS – Hightech Payment Systems Payment Services – India (Pune GCC) Leadership Job Descriptions Role family Leadership Positions 1 of 14 across the India infrastructure team Scope Single leadership position with end-to-end accountability for all six infrastructure sub-teams in Pune. Version 01_2026 — draft for review Date August 2026 Location Pune, India Master reference Pune Infrastructure Team — Set Up & Transition V0.2, Sections 2.2 and 4.1 Format basis HPS job-sheet template (reference PS-PL-SD-003) Status Draft — to be reviewed and approved before requisitions open Positions in this Family # Role Seniority Experience Job Code 1 Infrastructure Lead Leadership 12+ Years PS-IN-LD-001 Each job description follows the HPS job-sheet structure: employment identity, job holder profile, employment mission, purposes of employment, required skills with levels, performance indicators, relational sphere, working conditions and approval. 1. Infrastructure Lead — India | Leadership | 12+ Years Infrastructure Lead — India | Leadership | 12+ Years Job Code: PS-IN-LD-001 Version: 01_2026 Date: August 2026 EMPLOYMENT IDENTITY Business Unit PAYMENT SERVICES Skilled Family INFRASTRUCTURE Job Infrastructure Leadership Entity HPS India — Pune Global Capability Centre Reports to As defined in the India operating model Sub-team Leadership — all six infrastructure sub-teams JOB HOLDER PROFILE Level of education Bac +5 or equivalent Experience 12+ years overall, including 4+ years in a managerial role Required experience Multi-disciplinary infrastructure leadership in payments, banking or financial services. Demonstrated ownership of network, database, middleware, cloud and security functions. Proven hiring and team building at scale. Preferred Prior experience transitioning functions into a Global Capability Centre from an offshore parent organisation. PowerCARD or comparable payments platform exposure. PCI DSS and ISO 27001 audit experience. EMPLOYMENT MISSION Lead the build-out and running of the HPS India infrastructure organisation in Pune, taking end-to-end ownership of Network & Security, Database Administration, Middleware & DevOps, Cloud Engineering, Key Management and SecOps for the PowerCARD platform. The role covers hiring and capability building, transition of functions from Casablanca, design and operation of the support model, and delivery of infrastructure services to agreed KPIs across both PowerCARD V3.5.4 and V4.0.



PURPOSES OF EMPLOYMENT IL001 Build and lead the India infrastructure organisation • Recruit, onboard and develop 13 engineers across six infrastructure sub-teams • Author and maintain role profiles consistent with HPS job-code grading • Ensure no sub-team runs single-threaded; escalate and drive backfill where it does • Develop technical depth and succession within each sub-team • Own performance management, career development and retention for the team IL002 Own the transition of infrastructure functions from Casablanca • Plan and execute the KT, Shadow, Reverse Shadow, Reverse KT and Sign-off cycle for each function • Confirm documentation prerequisites are complete before knowledge transfer begins • Secure and track committed SME availability against the agreed hours per function • Apply criteria-based sign-off; extend a cycle where competence is not yet demonstrated • Coordinate the formal vendor training track alongside knowledge transfer IL003 Design and operate the support model • Define and run the shift structure, on-call rotation and escalation path • Own severity definitions and response commitments in coordination with HQ • Track out-of-hours call volume as the evidence base for capacity decisions • Ensure monitoring visibility, runbooks and emergency access are in place before each go-live • Act as standing second-level escalation for major incidents IL004 Deliver infrastructure services to agreed performance standards • Own infrastructure KPIs — availability, incident volume and resolution time, patch compliance, vulnerability closure • Maintain the build-versus-run balance, keeping run activity within the agreed proportion of engineering days • Drive automation and toil reduction as measured objectives, not discretionary work • Ensure PCI DSS and ISO compliance obligations are met across the infrastructure perimeter • Carry the interim Infrastructure Project Management load until that function is converted IL005 Represent India infrastructure to global stakeholders • Report progress,



risk and performance to India and global leadership on the agreed cadence • Align India practice with global design patterns, architecture standards and technology roadmap • Contribute to infrastructure budget planning and cost management for the India perimeter REQUIRED SKILLS Skill levels: 1 – Insider 2 – Confirmed 3 – Mastery 4 – Referent Knowledge Electronic banking professions 2 Networks and IT security 3 Oracle / PostgreSQL databases 2 Linux and UNIX administration 2 Cloud platforms — AWS 3 Container platforms — Kubernetes 2 Legal standards & IT law 2 English language 4 Managerial Skills Client orientation 4 Compliance with commitments 4 Taking initiative 4 Anticipation of problems 4 Reporting & monitoring 4 Involvement in the Quality approach 3 People management and development 4 Decision making under pressure 3 Business Skills Infrastructure team leadership and capability building 3 Transition and knowledge-transfer management 3 Support model, shift and on-call design 3 Infrastructure service delivery and KPI management 3 PCI DSS and ISO audit management 3 Design and implementation of cloud architectures 2 Budget planning and cost management 2 Vendor and stakeholder management 3 Behavioural Skills Interpersonal skills 4 Team spirit 4 Initiative 4 Flexibility 3 Ability to provide support and assistance 4 Participation in meetings 4 Communication with senior stakeholders 4 PERFORMANCE INDICATORS KPI001 All six functions signed off and independently owned by the agreed date KPI002 Zero single-threaded functions at steady state KPI003 Infrastructure availability, incident resolution and patch compliance against target KPI004 Run activity kept within the agreed proportion of engineering days; team attrition below target RELATIONAL SPHERE Functional relationships External relations • All six infrastructure sub-teams • Casablanca infrastructure function leads • Market, Integration and Delivery teams • India HR and Recruitment • Finance • HPS customers • Cloud, HSM and infrastructure vendors • Auditors and assessors • Recruitment partners WORKING CONDITIONS Location Pune, India Working hours General shift (10:00–19:00 IST), Monday to Friday, with flexibility for global coordination. On-call Standing second-level escalation for all six sub-teams, 24x7. Not part of any sub-team rotation. Team dimension 13 direct and indirect reports across six sub-teams APPROVAL OF THE JOB SHEET Written by Verified by Approved by

📌 Infrastructure Lead (Pune)
🏢 Antal International
📍 Pune