Roles and Responsibilities :

- - To improve order fill rate of customers
- To make above 95% and ++
- To drive demand forecast at customer level & bring visibility of key drivers for rolling months
- To assess demand variability & plan course correction methodology to improve fill rate
- To build relationship with SCM leads of customers to bring in best practices
- To guard total cost of distribution from pick to deliver
- To have regulated control over returns & refusal from customers against stipulated fill rate target
- To act as bridge between channel sales & SCM function

Job Requirements :

- 6-15 years of experience in Order Management & OTB (Order-to-Cash) process and must have exposure of FMCG MT/ E-commerce channel operations.
- Robust understanding of Demand Forecasting principles for inventory optimization.
- Proven track record in managing complex order flows using OTB systems like OTB.
- Modern tool knowledge like order booking , order filters , service rate (fill rate) calculations etc..
- More SCM side exposure with blend of customer service

📌 Senior Supply Chain Manager (Noida)
🏢 KRBL
📍 Noida