Working Hours 9:45 AM – 6:45 PM | 6 Days Working | Sunday Off
ABOUT THE ROLE
Inside sales / lead conversion through WhatsApp, Instagram, Facebook and existing customer data.
KEY RESPONSIBILITIES
• Handle incoming leads from Instagram, Facebook and WhatsApp.
• Respond to customer enquiries quickly and professionally.
• Make calls to existing and previous customer databases.
• Follow up systematically with prospects.
• Understand customer requirements and recommend suitable products.
• Share catalogues, quotations, product information and other details.
• Handle customer objections, especially around price and competition.
• Convert enquiries into orders.
• Maintain proper records of leads, follow-ups and conversions.
• Coordinate with the sales/operations team for order processing.
• Achieve assigned monthly sales targets.
• Work towards improving lead-to-order conversion.
WHAT WE ARE LOOKING FOR
• Good communication skills.
• Confident on phone and WhatsApp.
• Solid follow-up skills.
• Target-oriented and result-focused.
• Good basic computer skills.
• Comfortable using WhatsApp, Instagram and Facebook.
• Ability to handle multiple leads simultaneously.
• Positive attitude and willingness to learn.
EXPERIENCE
minimum 2 years of inside sales / lead conversion experience preferred.
INDUSTRY PREFERENCE / ADVANTAGE
Fixed Salary + Performance-Based Incentives. Target and incentive figures will be discussed separately.Please note that we prefer candidates with experience in the following industries:
Architectural Hardware
Paints and Coatings
Laminates and Veneers
Sanitary-ware and Bathroom Fittings
Tiles
We are not considering candidates from the following industries: Telesales
Banking
Insurance
Steel Industry
Building Materials
📌 Sales Executive (New Delhi)
🏢 GVI HARDWARES
📍 New Delhi
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