Job

Roles:-

·

Communicating with customers, making outbound calls to potential customers,

and

following

up on leads.

· Understanding customers'

needs and identifying sales opportunities.

· Answering potential

customers' questions and sending additional information per email.

· Keeping up with product and

service information and updates.

· Creating and maintaining a

database of current and potential customers.

· Explaining and demonstrating

features of products and services.

· Staying informed about

competing products and services.

· Upselling products and

services.

· Researching and qualifying

new leads.

· Closing sales and achieving

sales targets.

· Meeting customers and

partners if required on field.

· Job type: Full-time/

Permanent. ·

Qualification Required- Min Graduate.

· Experience Required- 0-2 yrs

in sales of IT products and solutions.

· Location :- Bangalore ·

Salary as per best in the industry.

Job Description - Senior

Presales Engineer: Responsibilities

· Act as a key contact with customers who

have technical issues ·

Experience in handling L1 & L2 Level

support

· Handling the escalated

issues and resolving them over the phone/e-mail/remote meeting. ·

Addressing end clients and channel partners

queries.





· Conduct product demos and

training to end customers and partners.

· Spec Bid Documents with end customers with

the help of Vendors ( Tender Requisites)

· Tender document screening

and preparing requisites Required Skills ·

Good communication skills, both written and

verbal

· Self-motivated with the

ability to work under pressure and own initiative ·

Problem-solving skills, analytical skills

and the ability to make decisions quickly

· Organisational and team leader skills ·

Knowledge of process improvement and validation ·

Knowledge of regulatory

standards relevant to your industry

· The ability to investigate and identify

trends ·

Valuable Knowledge of Hardware and Networking

concepts

·

Good Knowledge of Windows, Linux and Mac OS, Android and iOS

·

Good Knowledge of Antivirus, Endpoint security, DLP, MDM, and Remote

technologies. ·

Prepare documents on

technical knowledge. Skills:- Computer Networking, Microsoft Windows,

Linux/Unix, Ubuntu, Mac, Antivirus, Endpoint protection, Cyber Security, DLP,

Security awareness, MDM, Tech Support, Remote support, Hardware, Software

installation, Solution architecture and IT Solutioning.

📌 IT Sales Executive (Bengaluru)
🏢 Solasta Ayer
📍 Bengaluru