1. Business Development & Broker Management

• Drive branch-level premium (APE) targets through the broking channel by building and managing relationships with empanelled brokers and their sales teams • Identify, onboard, and activate new brokers/broking partners in the assigned territory in line with company empanelment norms • Conduct regular business review meetings with broker partners to track performance, resolve issues, and drive product mix • Track competitor activity and market trends in the broking segment and provide inputs to Regional/Zonal leadership • Build solid relationships with the local market to enhance the brand and business presence

2. People Management

• Recruit, train, and mentor a team of Sales Managers/Relationship Managers supporting the broking relationships • Train and guide broker sales teams on product knowledge, sales process, and compliance requirements • Identify training needs and coordinate with the Training and Development team for delivery of requisite programs • Participate in the Performance Management Cycle in a timely manner, undertaking performance review discussions with the team • Retain high-performing team members through continuous encouragement and support

3.



Operations & Compliance 2 Last Updated: 25/08/26

• Monitor branch-level business through the broking channel on sales and distribution targets on a monthly basis through sales MIS • Ensure adherence to IRDAI broker regulations and internal compliance/audit norms in all channel dealings • Coordinate with underwriting, operations, and claims teams to ensure smooth policy issuance and servicing for broker-sourced business • Manage branch P&L;, expenses, and operational efficiency • Institute checks and balances to ensure standard procedures and practices are followed

4. Customer Service

• Ensure a high degree of client management and customer satisfaction in all broker-sourced business • Utilize customer feedback for sales strategy design and continuous improvement in company's products and services PERFORMANCE METRICS • Business Target Achievement (APE / Premium) • Case Count and Average Premium • Broker Empanelment and Activation • Persistency (13th / 25th month) • Attrition rate within the team • Recruitment and quality of new hires in the team

📌 Branch Manager (Thiruvananthapuram)
🏢 RnR Solutions
📍 Thiruvananthapuram