Customer Support Executive (Mumbai)

Customer Support Executive (Mumbai)

28 Aug
|
Rohan Sameer Virani (Huf)
|
Mumbai

28 Aug

Rohan Sameer Virani (Huf)

Mumbai

YOUR ROLEYou will be the first point of coordination for dentists contacting our company.

- Answer incoming calls & WhatsApp enquiries
- Understand basic customer requirements
- Record and organise new leads
- Maintain customer & sales data
- Follow up on enquiries
- Forward qualified leads to the sales team
- Post product updates/offers in relevant WhatsApp groups
- Coordinate with the sales team
- Prepare & maintain basic daily reports
- Assist with invoices/order records
- Coordinate packing & dispatch of orders
- Track deliveries when required
- Help with day-to-day business operations

WHO ARE WE LOOKING FOR?Someone who is:

✓ 20 years+

✓ Comfortable speaking on the phone

✓ Basic spoken & written English

✓ Comfortable with WhatsApp, email & computers

✓ Familiar with Excel/Google Sheets or willing to learn

✓ Organised with data and follow-ups

✓ Responsible & punctual

✓ Quick learner

✓ Positive and energetic

✓ Comfortable multitasking





✓ Ready to take ownership of work

Freshers with the right attitude are welcome.

Previous experience in customer support, sales coordination, back office, healthcare or dental industry is an advantage — but not compulsory.

WORK FORMAT Primarily based around Mulund West

Some work-from-home flexibility may be available depending on responsibilities

Full-time dedicated position

WHY JOIN US?This is not just a data-entry job.

You will work with a growing dental business and learn:

Customer Management • Sales • Dental Products • Implant Industry • Business Operations • CRM • Dispatch • Digital Communication

For someone who performs well, there is an prospect to grow into:

Senior Coordinator → Sales Operations → Business Operations / Team Management

📌 Customer Support Executive (Mumbai)
🏢 Rohan Sameer Virani (Huf)
📍 Mumbai

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