We are looking for a target-oriented Customer Relationship Officer (CRO) with solid tele-sales experience. The candidate will be responsible for managing the complete sales journey from lead qualification to prospect conversion, order generation, and repeat purchases.
Key Responsibilities
- Handle inbound and outbound sales calls and engage with leads and prospects.
- Qualify leads and understand customer needs, purchase intent, and objections.
- Convert prospects into customers and orders through effective calling and follow-ups.
- Explain product benefits, usage, pricing, and offers clearly.
- Handle customer objections and demonstrate strong sales closing skills.
- Follow up with prospects through calls and WhatsApp until conversion.
- Maintain accurate customer and sales data in the CRM.
- Track leads, prospects, follow-ups, conversions, orders, and revenue.
- Achieve assigned daily, weekly, and monthly sales targets.
- Identify opportunities for repeat purchases, upselling, and customer retention.
Required Skills
- Minimum 1 year of Tele Sales / Inside Sales experience.
- Strong Hindi communication – Mandatory.
- Good English communication.
- Proven ability to convert prospects into customers.
- Strong objection handling, negotiation, and closing skills.
- Target-oriented with a strong focus on conversion and revenue.
- Basic CRM and computer skills.
Preferred Experience
Experience in Healthcare, Veterinary, Agriculture, FMCG, or Consumer Products will be an advantage.
📌 Customer Relationship Officer (India)
🏢 AniMeta AgriTech
📍 India
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