- Handle customer queries through calls, WhatsApp and other communication channels.
- Resolve customer issues promptly and professionally.
- Explain company products and services to customers.
- Coordinate with internal teams to resolve customer complaints.
- Maintain proper records of customer interactions.
- Follow up with customers wherever required.
- Ensure a high level of customer satisfaction.
Skills Required:
- Valuable communication skills in Hindi and English.
- Good listening and problem-solving skills.
- Basic computer knowledge.
- Comfortable handling customer calls.
- Positive attitude and ability to work in a team.
- Freshers can also apply.
📌 Customer Care Executive (Ghaziabad)
🏢 Edison Retail
📍 Ghaziabad
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