We are looking for a CRM Executive to manage the complete post-sales and backend process for Villa & Plot customers.
- Key ResponsibilitiesHandle customer queries, complaints and post-sales coordination.
- Manage property/legal documentation such as Agreement for Sale, Sale Deed, MOU, NOC, KYC, 7/12 and registration documents.
- Coordinate with legal team, accounts, sales, site and registration teams.
- Track payments, demands, receipts, loans and pending documents.
- Coordinate agreement signing, registration, construction updates and possession/handover.
- Maintain CRM, Excel trackers, customer files and MIS reports.
- Prepare professional emails, letters, reminders and customer communications.
- Ensure timely closure of customer requests and pending documentation.
- Candidate Profile2–5 years of experience in Real Estate CRM / Post-Sales / Property Documentation.
- Valuable knowledge of villa/plot legal documentation and registration process.
- Strong customer service, follow-up and coordination skills.
- Good knowledge of MS Excel, Word, Email and CRM software.
- Real estate developer/builder experience preferred.