Job Summary

We are currently seeking a Software Development Specialist to join our team in Noida, Uttar Pradesh, India.

Responsibilities

- Perform Incident, Service Requests and change Management ensuring timely resolution/implementation.
- Performance Tuning and Design/Develop Preventive health checks/tools ensuring high availability integration environment.
- Providing technical solutions to complex production issues ensuring timely resolutions.
- Understand customer requirements, develop and evaluate alternative systems solutions.
- Interacting with Application users and Business users coordinating on application requirements and providing software solutions.
- Participate in Daily/Weekly Status Calls with the client to discuss the action items on outstanding Jiras, Incidents, Service Requests and Changes, also provide the necessary solutions to clients queries.
- Document software systems, SOP's, Runbooks according to NTT Datas system standards, policies, and procedures.
- Plan, Participate and successfully handle/drive the application maintenance activities.
- Good understanding of Shift management, client handling.
- Work on tickets related to CI/CD. Design, implement,



and maintain CI/CD pipelines.
- Participate in Application Deployments using Bamboo, Gitlab

Skills
- Application Support and Maintenance experience - L2/L3 Support
- Hands on experience on SQL queries, must have RDBMS knowledge
- Ability to coordinate with multiple teams over high visibility/critical issues.
- Good understanding application deployments using Bamboo, Gitlab.
- Strong Unix/Linux knowledge along with knowledge of CI/CD pipelines.
- Proficient in development or scripting languages (C,Java, Python, Bash, Groovy, Go)
- Hands-on experience with Kubernetes commands, Kubernetes HPA, Container management.
- Handson experience with Bamboo CICD, Defect management using Jira, know-how of confluence and Bitbucket/Stash.
- Experience with ticket management and resolution tools like Jira and ServiceNow
- Expertise in Monitoring tools like Datadog, Dynatrace and log analysis tools like Splunk. Should be knowledgeable on creation of recent dashboards and monitors and able to modify the existing ones.
- MSK (AWS kafka)

📌 Software Development Specialist (Noida)
🏢 NTT DATA Business Solutions
📍 Noida