28 Aug
|
D Succeed Learners Private
|
New Delhi
28 Aug
D Succeed Learners Private
New Delhi
Job Title: Inside Sales Executive
Industry: EdTech
Department: Sales
Experience: 1–4 years
Employment Type: Full-time
Location: Janak Puri , New delhi
About the Role
We are looking for a highly motivated Inside Sales Executive to join our EdTech sales team. The candidate will be responsible for connecting with prospective students/parents, understanding their learning requirements, explaining suitable courses, and converting qualified leads into enrollments.
Key Responsibilities
- Contact leads through calls, WhatsApp, email, and other communication channels .
- Understand students' or parents' requirements, career goals, and learning needs.
- Explain course features, curriculum, benefits, fees, and payment options.
- Conduct effective sales pitches and product demonstrations/counselling sessions .
- Follow up consistently with prospective customers and move them through the sales funnel.
- Convert leads into paid enrollments and achieve monthly sales/revenue targets .
- Maintain accurate lead and customer information in the CRM.
- Handle objections related to pricing, course suitability, competition, and timing.
- Build strong relationships with prospects and provide a positive customer experience.
- Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
- Track daily activities, conversions, follow-ups, and pipeline status.
- Stay updated on competitors, market trends, and the company's course offerings.
Required Skills
- Excellent communication and interpersonal skills .
- Strong convincing, negotiation, and objection-handling abilities.
- Target-oriented and comfortable working in a sales-driven environment .
- Good listening and customer-understanding skills.
- Basic knowledge of CRM tools, MS Excel/Google Sheets, and communication platforms.
- Strong follow-up and time-management skills.
- Fluency in English and Hindi ; additional regional languages are a plus.
Eligibility
- Graduate in any discipline; MBA/Sales/Marketing background is a plus.
- 1–4 years of experience in inside sales, counselling, B2C sales, or EdTech sales.
Key Performance Indicators (KPIs)
- Monthly revenue/enrollment target achievement
- Lead-to-enrollment conversion rate
- Number of calls and meaningful conversations
- Follow-up effectiveness
- Average revenue per enrollment
- Pipeline management and CRM hygiene
- Customer satisfaction and retention/referral potential
What We Offer
- Competitive salary + performance-based incentives
- Structured sales training and product training
- Growth opportunities opportunities
- Dynamic and fast-paced EdTech work environment
- Recognition and rewards for high performers
📌 Inside Sales executive/ edtech (New Delhi)
🏢 D Succeed Learners Private
📍 New Delhi