Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : BlueYonder Enterprise Supply Planning
Valuable to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing software releases and maintaining system stability to ensure seamless operations. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while ensuring compatibility and optimal performance across systems. Collaboration with different teams to understand needs and implement effective solutions is a key part of daily activities.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and translate them into technical configurations.
- Monitor application performance and troubleshoot issues to maintain high availability and reliability.
- Document configuration changes and maintain knowledge base articles to support ongoing maintenance.
- Assist junior team members by sharing knowledge and providing guidance on best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in BlueYonder Enterprise Supply Planning.
- Experience in configuring and customizing packaged or software as a service applications to meet business needs.
- Familiarity with using standard tools, application programming interfaces, and low-code platforms for application integration and enhancement.
- Ability to manage software release cycles and ensure system stability during updates.
- Strong problem-solving skills to identify and resolve application issues efficiently.
- Good communication skills to collaborate effectively with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in BlueYonder Enterprise Supply Planning.
- This position is based at our BDC11 - SEZ office.