Key Responsibilities

- Lead the Quality Assurance (QA) and Quality Control (QC) functions.
- Develop and implement quality systems, procedures, and standards.
- Ensure compliance with ISO 9001 and applicable industry/customer standards.
- Monitor manufacturing processes and identify quality issues.
- Analyze defects, customer complaints, and process deviations.
- Conduct Root Cause Analysis (RCA) and implement corrective/preventive actions (CAPA).
- Monitor PPM, rejection, rework, and customer complaint metrics.
- Conduct internal, external, supplier, and customer audits.
- Manage Supplier Quality and supplier performance improvement activities.
- Review inspection reports and ensure proper quality documentation.
- Establish and monitor KPIs and quality objectives.
- Implement continuous improvement initiatives using 8D, PDCA, Kaizen, and Six Sigma methodologies.
- Coordinate with Production, Engineering, Purchase, Maintenance, and other departments to resolve quality issues.

📌 Quality Manager (Chennai)
🏢 CIEL HR
📍 Chennai