- Keep track of client requirements and ensure they are followed through.
- Coordinate with the team to ensure projects are delivered on time.
- Follow up on pending items and flag delays or issues.
- Communicate with clients and provide updates when required.
- Handle routine client communication when the Founder is unavailable.
Business Development & Growth
- Research and identify potential Australian clients.
- Build and maintain prospect lists.
- Identify decision-makers and relevant contacts.
- Send regular personalised cold emails and LinkedIn outreach.
- Follow up with prospects consistently.
- Maintain prospect information and follow-up status in the CRM.
- Identify opportunities and bring promising prospects to the Founder.
Social Media & Marketing
- Assist with LinkedIn and social media content.
- Coordinate and publish posts.
- Help identify stories, projects and company updates that can be turned into content.
- Support marketing campaigns.
Administration
- Record monthly attendance and working hours.
- Prepare salary inputs for payroll.
- Maintain company records and trackers.
- Coordinate meetings and follow-ups.
- Assist the Founder with day-to-day administrative requirements.