Key responsibilities

- Provide general support for EtQ Reliance, including troubleshooting defects, resolving user issues, and supporting enhancement requests
- Contribute to multiple concurrent projects with changing priorities and open-ended scope
- Partner with business and technical stakeholders to understand needs, clarify requirements, and help deliver practical solutions
- Support data migration activities, including data cleansing, validation, reconciliation, and issue resolution
- Translate business requirements into system updates, configuration changes, or support recommendations
- Document design decisions, support procedures, and Computer System Validation (CSV) deliverables, including test execution and change control activities
- Execute queries and perform data analysis for troubleshooting, reporting, and validation purposes
- Maintain support records and communicate status, actions, and risks to appropriate stakeholders
- Collaborate effectively with blended teams that may include employees, suppliers, partners, and onshore or offshore consultants
- Share knowledge with team members and help improve overall support effectiveness

Preferred qualifications





- Bachelors degree and relevant experience in information technology, application support, systems administration, or software development; equivalent consulting experience will also be considered
- Experience supporting enterprise applications in a regulated or process-driven environment
- Strong analytical and problem-solving skills with the ability to learn and apply technical information quickly
- Experience with data migration, data cleansing, and validation activities requiring strong attention to detail
- Experience with relational databases, including Microsoft SQL Server
- Knowledge of one or more programming or scripting languages
- Experience translating user or business requirements into system or software solutions
- Strong written and verbal communication skills, with the ability to work effectively with stakeholders at different levels of the organization
- Robust interpersonal and customer service skills, especially when supporting users with varying levels of technical expertise
- Ability to work independently in a virtual, geographically distributed team environment

📌 ETQ Reliance Consultant (India)
🏢 Iyan Cloud Tamilnadu
📍 India