We are hiring an Operations & Programme Manager to run the day-to-day of an established organisation in the international education sector, and to own the delivery of its events.

This is a hands-on ownership role. We run a calendar of programmes, awards, summits, roundtables and student events across India and the UK, we work with a large number of universities, and we have a community of members and volunteers spread across the country. Much of it currently depends on personal effort and individual follow-up, and this role exists to turn that into an operation that runs to a system, and to deliver the set-piece events to a real standard.

You will lead the team and own delivery from the start, and take on more of the decisions, the budget and the direction as you establish yourself. The running of the organisation and its events is yours to hold and to grow into.

This is a fully remote role. We are open to candidates from anywhere.

Working hours Monday to Friday: 9am to 6pm UK time.

Saturday: 9am to 1:30pm UK time.

The Role: AI-native, used centrally throughout

You will:

- Own the operating calendar across every programme and event
- Lead the team day to day: set the rhythm, run the check-ins, hold people to a standard
- Own the set-piece events end to end: planning, suppliers, venues, budgets, run sheets, and the delivery itself, directing the on-ground coordinators and volunteers who deliver in person.
- Coordinate volunteer and ambassador network that delivers much of what happens
- Keep every workstream moving, projects, partnerships, events and community, and always be able to say what is on track, what is at risk, and what needs a decision.
- Turn recurring work into process: SOPs, trackers and tooling, so the second run takes half the effort of the first.
- Own budgets and spend across operations and events: what was approved, what was spent, and why they differ.




- Manage suppliers and contracts, and hold them to what they agreed.
- Report upwards clearly and without being asked, and take work and decisions off the leadership as trust builds.
- Use AI across your workflow: planning, drafting, tracking, reporting, automation and beyond.

What we're looking for

- 5+ years across operations, programme management and event delivery, where you were accountable for things happening rather than supporting someone else who was.
- Real experience managing people and ensuring a high standard of output.
- Proven event delivery: you have personally produced significant events end to end, including budgets, suppliers and run sheets.
- Able to deliver at a distance, through people on the ground, without losing control of the detail.
- Highly organised in practice, not in description: nothing dropped, everything tracked, follow-up without a reminder.
- Comfortable with ambiguity and with building the structure yourself. There is no finished playbook.
- The ceiling and the appetite to grow into running the whole operation.
- Excellent written and spoken English. Much of the coordination is written, and much of it is with senior people.
- Genuine, demonstrable fluency with AI tools as part of how you work, with concrete examples.
- Comfortable working fully remote, to UK hours, with high autonomy.

Nice to have

- A UK university degree, or experience of the UK student/alumni community is HIGHLY PREFFERED
- Experience running or coordinating volunteers, ambassadors, chapters or a member community.
- Experience in the education, student, non-profit, membership body or association sector.
- Experience with UK suppliers, venues and event logistics.
- Conference or summit production, awards, or sponsor-funded events.
- Having built an operating model rather than only running an existing one.
- Automation and tooling: Notion, Airtable, n8n, Zapier, or AI-driven workflows.

📌 Operations & Programme Manager (India)
🏢 Important Business
📍 India