PRINCIPAL RESPONSIBILITIES

- Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily.
- Information Dissemination: Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students.
- Admissions Guidance: Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines.
- Needs Assessment: Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives.
- Virtual Advising: Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning.
- Sales Targets: Achieve monthly, quarterly, and annual deposit and enrolment targets to contribute to the institution's growth.
- Key Performance Indicators (KPIs): Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls and average response time), and enrolment rates.
- Follow-up and Relationship Building: Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes.
- Record Keeping:



Maintain accurate and up-to-date records of student interactions and inquiries within the institute's CRM system.
- Collaboration: Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events.
- Compliance: Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards.

DESIRED PROFILE MINIMUM QUALIFICATION

- Bachelor's degree in a related field is preferred.
- Any certification in consultative selling or sales

SKILLS

- Exceptional verbal and written communication skills.
- Robust interpersonal and relationship-building skills.
- Adept at using virtual communication tools, including email and phone.
- Detail-oriented with excellent organizational skills.
- Ability to work independently and as part of a team.

RELEVANT EXPERIENCE

- 2 plus years of relevant experience.
- Prior experience in student admissions or educational counselling is an advantage. Experience with Canadian institutes/immigration will be preferred.
- Familiarity with customer relationship management (CRM) - salesforce system is a plus.
- Proven customer service skills and an excellent communicator.
- Outstanding administrative and organizational skills, ability to deliver against several priorities.
- Excellent presentation skills, with accuracy, attention to detail, and a methodical approach.

Please call me between 11 and 6 p.m. at (phone hidden), HR Razvi

Note: Calls will be answered only during the given time, Monday through Friday.

📌 Sales Executive (Hyderabad)
🏢 GUS EDUCATION INDIA
📍 Hyderabad