- Overall Minimum 2-8 years of experience out of which as a Team Lead for International Inbound Voice Process experience
- should be at least 1.5 years experience on team lead paper.
- E-Commerce Domain Experience - Added advantage.
- Positive communication and Strong Team Handling skills.
- KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
- Graduation - Mandate
- Should have prior experience of handling Voice Process.
- Responsible for meeting the SLA targets
- Excellent real time management skills
- Ensure schedule adherence and create an encouraging team environment.
Note : Interested candidates can drop your resume to the below email id or whatsapp
Email id :
[email protected]
Contact Number : (phone hidden)
📌 Immediate Openings For Team Lead (Chennai)
🏢 Hexaware Technologies
📍 Chennai