- Provide exceptional patient counseling services to patients, addressing their healthcare needs and concerns.
- Develop strong relationships with customers through effective communication, empathy, and active listening skills.
- Assist in managing front desk operations, including scheduling appointments, handling phone calls, and responding to emails.
- Collaborate with medical professionals to ensure seamless coordination of patient care services.
Job Requirements :
- 0-5 years of experience in a similar role within the pharmaceutical or life sciences industry.
- Robust background in customer relationship management, healthcare sales, or retail sales.
- Excellent communication skills for effective patient counselling and interaction at all levels.