Hiring Alert: Capgemini is hiring- Inviting Diversity application for Customer Service-Voice Process Professionals to attend the recruitment event on 29th August(Saturday) in Noida.
If you are looking to advance your career with a global industry leader, this is the chance you don't want to miss!!!
Experience:
Voice Process: 1 - 5years
Location: Capgemini Technology Services India Limited, Plot No. 139,140 & 142 E&F;, Noida Special Economic Zone (NSEZ), Tower -B , Noida 201305
Date: 29th August (Saturday) Time: 10 AM to 2 PM
Shift Preference: Openness to work in all shifts.*Night shift flexibility is mandatory for customer service role. Notice Period: Immediate and 30 Days only.
Job Responsibilities:
- 1 to 5 years of experience in BPO, Healthcare, Claims Processing,
Customer Service, Collections, or related operations.
- Experience in handling complex customer issues, escalations, and coordinating with cross-functional teams.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to drive independent case resolution and support process improvements.
- Proficiency in MS Office applications, web-based tools, email systems, and data management activities.
- Willingness to work in a 24x7 environment.
- Open to work from office.