Apply Now!

Contact Details

HR: Raj Wani
Phone: 92165 77366
Email: [email protected]

Hiring for International Customer Support, Pre-Sales & Sales Associates

Multiple Openings | Mass Hiring Campaign

We are conducting a large-scale hiring campaign for dynamic, confident, and customer-focused professionals for exciting opportunities in International Customer Support, Pre-Sales, International Sales, Lead Generation, and Customer Service.

If you have excellent English communication skills and experience in handling international customers from the US, UK, or other global markets, this is an excellent opportunity to grow your career.

Freshers with exceptional communication skills and a passion for customer interaction and sales are also encouraged to apply.

Job Locations

Ahmedabad | Jaipur

Work Mode: On-site

Process / Campaign

- US Process
- UK Process
- International Customer Support
- International Voice Process
- Pre-Sales
- International Sales
- Lead Generation
- Appointment Setting
- Customer Service
- Cross-Selling & Upselling

Role & Responsibilities

Customer Support & Customer Service

- Handle customer queries, concerns, and service requests through calls and other assigned communication channels.
- Provide professional, accurate, and timely resolutions to international customers.
- Deliver an excellent customer experience while maintaining quality and productivity standards.
- Understand customer requirements and provide appropriate information and solutions.
- Handle customer complaints and objections professionally.
- Maintain a positive, polite, and customer-focused approach during every interaction.
- Ensure proper documentation of customer interactions and updates in the CRM or internal systems.
- Meet assigned quality, productivity, attendance, and customer satisfaction targets.

Pre-Sales & Lead Generation

- Make outbound calls to potential customers and prospects in the US, UK, and other international markets.
- Conduct cold calling and prospecting to identify potential business opportunities.
- Generate and qualify leads based on business requirements.
- Understand customer and prospect requirements and present relevant products or services.
- Identify decision-makers and schedule qualified appointments for the Sales or Business Development team.
- Maintain regular follow-ups with potential customers to improve lead conversion.
- Build and maintain a healthy sales pipeline.

Sales, Cross-Selling & Upselling

- Identify opportunities to cross-sell and upsell relevant products or services.
- Promote suitable offerings based on customer needs and preferences.




- Handle sales objections confidently and work towards successful conversions.
- Achieve assigned sales, revenue, conversion, and performance targets.
- Build strong customer relationships and encourage repeat business where applicable.
- Work closely with internal sales and operations teams to ensure a smooth customer journey.

General Responsibilities

- Maintain accurate records of calls, customer interactions, leads, follow-ups, and sales activities.
- Follow company processes, quality guidelines, and compliance requirements.
- Achieve daily, weekly, and monthly performance targets.
- Demonstrate excellent communication, active listening, and problem-solving skills.
- Work effectively in a fast-paced and target-driven international BPO environment.
- Participate in training, coaching, and performance improvement sessions.

Preferred Candidate Profile

Experienced Candidates

Candidates with experience in any of the following areas are encouraged to apply:

- International Customer Support
- International Voice Process
- US Process
- UK Process
- International BPO
- US Telesales
- International Sales
- Pre-Sales
- Inside Sales
- Cold Calling
- Lead Generation
- Appointment Setting
- Business Development
- Cross-Selling
- Upselling
- Customer Service
- Customer Experience

Candidates with 6 months or more experience in International BPO, Customer Support, US/UK Process, International Sales, or related profiles will be preferred.

Freshers

Freshers with excellent English communication skills can also apply.

Freshers should have:

- Excellent verbal and written English communication.
- Confidence in speaking with international customers.
- Good listening and problem-solving abilities.
- A positive and customer-focused attitude.
- Willingness to work in rotational or night shifts, depending on the assigned process.
- Interest in Customer Support, International BPO, Pre-Sales, or Sales.

Required Skills

- Excellent English Communication
- International Customer Support
- Customer Service
- International Voice Process
- US Process
- UK Process
- International BPO
- Pre-Sales
- International Sales
- US Telesales
- Cold Calling
- Outbound Calling
- Inbound Calling
- Lead Generation
- Lead Qualification
- Appointment Setting
- Inside Sales




- Sales
- Cross-Selling
- Upselling
- Client Handling
- Customer Relationship Management
- CRM
- Objection Handling
- Negotiation
- Sales Conversion
- Active Listening
- Problem Solving
- Customer Experience
- Target Achievement

Qualification

Graduate / Undergraduate candidates can apply.

Candidates from BPO, Customer Support, Sales, International Voice, US/UK Process, Pre-Sales, or related backgrounds will be preferred.

Salary & Incentives

Salary: As per experience, skills, communication level, and assigned process.

Attractive Fixed Salary
Performance-Based Incentives
Uncapped Incentives for eligible Sales Campaigns

Employee Benefits

We understand that candidates may be relocating for this exciting chance. Selected candidates may receive benefits based on the campaign and eligibility.

Relocation & Joining Support

- Relocation Bonus
- Hotel Accommodation Support
- Travel Ticket Assistance / Reimbursement
- Relocation Assistance for eligible candidates
- Support for candidates relocating to Ahmedabad or Jaipur

Additional Benefits

- Attractive Salary Packages
- Performance-Based Incentives
- Uncapped Incentives for Sales Campaigns
- Career Growth Opportunities
- International Process Exposure
- Professional Training
- Learning and Development Opportunities
- Performance-Based Rewards
- Opportunity to work with US, UK, and International Customers

Work Schedule

- 5 Days Working
- 2 Weekly Offs
- Saturday & Sunday Off for selected campaigns
- Rotational / Night Shifts depending on the assigned process
- US and UK Process opportunities available

Who Should Apply?

This opportunity is ideal for candidates looking to build or grow their career in:

International Customer Support | International BPO | US Process | UK Process | Customer Service | Pre-Sales | International Sales | Lead Generation | Appointment Setting | Inside Sales | Cross-Selling | Upselling

We are looking for multiple candidates for upcoming vacancies and campaigns across Ahmedabad and Jaipur.

If you have excellent communication skills, confidence, customer-handling abilities, and a passion for interacting with international customers, we would love to hear from you.

Apply Now

Interested candidates can share their updated CV for further discussion and process details.

Locations: Ahmedabad | Jaipur

International Campaigns: US | UK | Multiple Global Processes

Multiple Openings Available

Freshers & Experienced Candidates Can Apply

Apply Now!

Contact Details

HR: Raj Wani
Phone: 92165 77366
Email: [email protected]

📌 Customer Support Executive (Ahmedabad)
🏢 GIST Management Solutions
📍 Ahmedabad