Sales Executive / Academic Counsellor Job Description

Location: HSR, Bangalore
Work Mode: Work From Office
Employment Type: Full-time
Function: B2C Inside Sales
Working Days: 6 days per week
Weekly Off: Rotational
Working Hours: 11:00 AM - 9:00 PM
Experience: 0.6 months- 8 years
Industry: EdTech / Higher Education / Technology Training / Professional Education

About the Role

We are looking for a Sales Executive / Academic Counsellor who is highly driven by targets, enjoys speaking with prospects, and has a strong ability to convert qualified leads into paid enrollments.

This is not a customer-support role.

This is a performance-driven inside-sales role where you will handle prospective learners, understand their career and learning requirements, recommend relevant programs, overcome objections, follow up systematically and close enrollments.

You will be expected to operate in a high-volume sales environment and take complete ownership of your sales funnel and revenue targets.

If you enjoy sales, competition, incentives and the satisfaction of closing deals, this role is designed for you.

What You Will Do

Sales & Lead Conversion

- Handle inbound and outbound leads generated through multiple marketing and business channels.
- Contact prospective learners through phone calls and approved communication channels.
- Understand the prospect's professional background, career objectives, learning needs, urgency and budget.
- Conduct structured discovery and counselling conversations to identify the learner's requirements.
- Recommend relevant AI, technology and professional training programs based on the prospect's needs.
- Clearly explain program curriculum, structure, duration, learning outcomes, fees and other approved program information.
- Communicate the value proposition of AI and technology upskilling in a simple and credible manner.
- Convert qualified prospects into paid enrollments.
- Own the sales process from initial contact through closure.

Objection Handling & Closing

- Handle objections around pricing, timing, program relevance, competition, career outcomes, credibility and commitment.
- Identify the actual reason behind a prospect's hesitation rather than simply providing discounts or generic responses.




- Use effective follow-up and closing techniques to move prospects toward a buying decision.
- Maintain persistence without compromising professionalism.
- Identify buying signals and create appropriate urgency where relevant.

Pipeline & Follow-up Management

- Maintain disciplined follow-up across all assigned leads.
- Manage prospects across different stages of the sales funnel.
- Prioritize leads based on intent, qualification and probability of conversion.
- Maintain accurate and timely CRM records.
- Ensure no qualified opportunity is lost because of poor follow-up.
- Work consistently toward daily, weekly and monthly sales KPIs.

Sales Productivity

- Maintain high daily calling and activity levels.
- Work effectively in a high-volume calling environment, with an expectation of approximately 200+ calls per day, depending on the lead flow and calling process.
- Maintain productivity and quality throughout the working day.
- Continuously identify opportunities to improve conversion rates, average sales value and revenue performance.

What We Are Looking For

Must Have

- Minimum 6months of relevant sales experience.
- Proven experience working against individual sales targets.
- Strong inside-sales experience.
- Demonstrated ability to convert leads and close sales.
- Strong verbal and written communication skills.
- Strong objection-handling and negotiation skills.
- Excellent follow-up discipline.
- Comfortable working with high call volumes.
- Comfortable working in a target-driven and performance-oriented environment.
- Ability to handle rejection and maintain persistence.
- Strong ownership of individual revenue and enrollment targets.
- Willingness to work 6 days per week.
- Comfortable with performance-based incentives and variable compensation.

Strongly Preferred

Candidates with experience in any of the following will be given preference:

- EdTech sales.
- Academic counselling.
- University program sales.
- Higher education sales.




- Professional certification sales.
- Upskilling or reskilling program sales.
- Technology training sales.
- AI or Generative AI program sales.
- Data Science, Machine Learning, Cloud or Software training sales.
- B2C inside sales.
- High-volume lead generation and conversion environments.
- High-ticket education or qualified training sales.

Important: EdTech experience is strongly preferred but is not mandatory if the candidate can demonstrate strong and measurable sales performance in another relevant industry.

AI Knowledge Requirement

You do not need to be an AI engineer or technical expert.

However, you should have or be capable of quickly developing a basic practical understanding of:

- Artificial Intelligence.
- Generative AI.
- Large Language Models.
- AI applications and business use cases.
- AI tools.
- Agentic AI.
- AI agents.
- The basic difference between traditional AI, Generative AI and Agentic AI.
- Why working professionals and graduates are investing in AI upskilling.

The Sales Mindset We Value

We are looking for people who genuinely enjoy sales.

You should be:

- Highly target-oriented.
- Commercially driven.
- Competitive and achievement-oriented.
- Hungry to earn through performance.
- Comfortable with incentives and variable compensation.
- Persistent with follow-ups.
- Strong at closing.
- Comfortable with rejection.
- Comfortable with high call volumes.
- Able to maintain consistent productivity.
- Comfortable working under pressure.
- Focused on measurable outcomes.
- Accountable for your own numbers.

What Will Make You Stand Out

You will be particularly robust for this role if you can demonstrate:

- Consistent achievement of sales targets.
- A history of exceeding monthly or quarterly targets.
- Strong individual revenue contribution.
- Experience selling AI, technology or professional education programs.
- Strong EdTech sales performance.
- Experience selling university or professional programs.
- High lead-to-sale conversion rates.
- Experience handling large lead volumes.
- Strong closing performance.
- Experience selling high-ticket programs.
- Strong incentive earnings generated through sales performance.

Where possible, quantify your achievements in your application or interview.

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